UX Strategy & Design for the Enterprise, Complex Systems, and Mobile in Lean/Agile Teams

This is Carl Seglem’s UX strategy & design portfolio. I’ve included highlights of my work below, which link to more detailed project pages. I’ve also organized all my portfolio projects by category in the page menu.

This project highlights work going from early sketches through product release.

BSSW animation 160830 — BlueStripe Software FactFinder 1.0 from sketches to software to industry recognition in eight months

Over more than a decade of UX design work, I’ve

designed an IT systems management application for a venture-funded startup from sketches to working software with industry recognition in eight months,
designed a big data analytics development system (IDE) and big data system explorer,
worked on the rethinking and redesign of a widely-deployed enterprise IT systems management application, then, as an agile team member, worked to incrementally incorporate improvements to the software, all of this resulting in five issued patents on which I’m a co-inventor,
designed an iPad application to design quilts,

among many other projects listed below and on pages for big data, enterprise and complex systems work, lean and agile work, and mobile.

You can review my resume and LinkedIn profile.

Big Data, Enterprise, and Complex Systems

Most of my professional design work has been in enterprise systems dealing with large amounts of data in complex domains. I’ve enjoyed the challenges these systems pose and the satisfaction of seeing the systems developed and deployed to make users’ work lives better.

Big Data Analytics Development System

Opera Solutions Signal Hub IDE (Integrated Development Environment) is the key user-facing system to speed the deployment of big data analytics systems. I worked on preliminary interaction design and the details of interactive system diagrams.

Big Data System Explorer

Opera Solutions Signal Hub Knowledge Center is the system to democratize access to analytics data to business people within a company deploying big data analytics systems. I worked on many iterations of prototypes searching for useful approaches, then worked with visual design and development people to define the details of organization, interaction and visualization.

Service Employee Dashboard

An Opera Solutions client was looking for ideas for how to use analytics data to support customer service operations. I worked with team members to clarify different users’ usage, prioritize and organize needed information, and propose a novel interactive summary display.

SaaS Systems Management v.2 Interaction Framework

New Relic had successfully launched and updated their APM application performance monitoring and management solution, but as they sought to expand its scope in v.2, they knew they needed to revisit the system’s organization. In a two-week engagement, I worked with a small team to clarify users and goals, articulate archetypical scenarios, establish an interaction framework and sketch key screens.

New Systems Management App for a Startup

BlueStripe Software hired me to start with newly-developed software monitoring technology and define a new application, FactFinder, released eight months later.

BSSW-2 PPT

Fast Iterations for Startup’s New Systems Management App

After the release of BlueStripe Software’s FactFinder 1.0, we worked quickly to address needs that weren’t addressed in the initial release. One result was the definition of a new performance measurement calculated and displayed in FactFinder.

Systems Management App Redesign: Framework, Details, Visual

At Wily Technology, after years of successfully selling Introscope, leaders recognized that to speed and increase sales and adoption, the software needed significant renovation. I worked in a team that, after defining the users and scenarios we were targeting (see below), defined an interaction framework to better support those users, and established a new visual design system.

Describing Enterprise Users and Scenarios for Design

An important early part of the Wily Technology Introscope redesign work (see above) was to enumerate the different users, goals, situations and collaborations that Introscope was (and was not) intended to address.

And More Enterprise Work

iPad Quilt Design App

From pen-and-paper sketches through tappable prototypes and visual design, plus a bit of business development, a friend and colleague of mine released and have updated a quilt design app for iPad.

Web Site and Audio Tour Design

Working with the Tiffany Education Center at Arlington Street Church, I designed a multilingual responsive web site, including an audio tour for visitors to use while they visit.

Tiffany window mobile 170424

Mobile Web Application Building and Civic Data Analysis

After being involved for years as a Boston resident in city planning efforts, I decided to put my application design and data analysis skills to work. The results include two alpha-released mobile applications, and preliminary analysis of school bus routes’ overlap with transit bus routes.

Transit Ride Timer web page

Lean Startup/Lean UX

I find much of value in lean startup, lean UX and agile software development approaches. In some cases, I was specifically led or coached in the techniques (e.g., Lean Startup Weekend events, working on an agile development team with a Scrum Master). In other cases, colleagues and I did things that I only later found out could be called “lean”. Now, after learning and practicing, I find I can lead colleagues in many of these methods. In addition to the three listed below, these projects listed above involved significant lean methods: